Shipping & Delivery
This policy statement is effective as of March 30, 2025
Overview
Null Labz provides shipping and delivery services for hardware products developed as part of our projects. This section outlines how products are handled, shipped, and delivered to clients.
Processing Time
Products are prepared for shipment only after successful development, testing, and final approval. Processing time may vary depending on project complexity.
Shipping Methods
We use third-party international shipping providers to deliver products. The shipping method is selected based on location, delivery time, and cost efficiency.
Delivery Time
Estimated delivery times vary depending on the destination and shipping provider. Delays may occur due to customs processing, logistics issues, or unforeseen circumstances.
Shipping Costs
Shipping costs are either included in the project quotation or charged separately, depending on the agreement. Clients are responsible for any additional charges unless stated otherwise.
Customs & Duties
For international shipments, customs duties, taxes, and import fees may apply based on the destination country. These charges are the responsibility of the client.
Tracking
Once the product is shipped, tracking details will be provided to the client to monitor the delivery status.
Damage or Loss
Null Labz is not responsible for damage, loss, or delays caused during transit by third-party shipping providers. Clients are encouraged to report any issues immediately upon delivery.
Delivery Address
Clients must provide accurate and complete shipping information. Null Labz is not responsible for delivery failures due to incorrect or incomplete addresses.
Contact
For any shipping or delivery-related inquiries, please contact us at contact@nullabz.com.